RaceAway Hospitality Shares Secret of Success
Founder Justin Macy shares his NASCAR Tour Package company's simple secret - remain small and deliver on promises.
Des Moines, IA (PRWEB) August 30, 2005 -- RaceAway Founder Justin Macy shares his NASCAR Tour Package company's simple secret - remain small and deliver on promises. RaceAway Hospitality (www.RaceAwayHospitality.com) provides NASCAR weekend tour packages to its exclusive customer base.
While other companies might offer 250, 500 or even 1000 packages for a given race weekend, RaceAway limits the size of its groups to between 50 and 150 participants, allowing them to provide improved service and retain happy customers.
RaceAway started in mid-2002 with only a few thousand dollars and the idea of a racing enthusiast. Since then, it has grown into a successful, customer-oriented service business with customers in 10 countries. "Our return customer rate is remarkable," states Macy. "In the last year, sales to our return customers have grown to almost 50%." The reason for this higher-than-normal return customer rate is simply due to RaceAway's good service.
A typical NASCAR weekend package with RaceAway includes hotel accommodations, track transportation via private motor coach, race tickets, and catered hospitality at the track. Some packages also include a pre-race pit pass.
The future is bright for RaceAway Hospitality. Plans include increasing package offerings, corporate incentive packages, and ongoing customer information programs that will help keep clients informed about RaceAway's exciting services, from the NASCAR tour packages to customer-specific NASCAR racing news. Macy also said that his company is planning to build an interface for their Web site that will allow customers to pick specific topics related to NASCAR that they would like to keep informed about.
RaceAway Hospitality can be reached toll free at 877.210.5629 or visit RaceAway's website (www.RaceAwayHospitality.com) for more information.
Media Contact:
Justin Macy
515-963-7777
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