Asia-based Hotel Merchant PlanetHoliday.com Launches Redesign with Instant Availability

PlanetHoliday.com, a site run by Asia-based Agoda Company, debuted today with a new look which features improvements to its search performance and customer experience.

(PRWEB) September 20, 2006 -- Planet Holiday Discount Hotels, a site run by Asia-based Agoda Company, debuted today with a new look which features improvements to its search performance and customer experience.

Key to the upgrade is a proprietary Availability Check tool previously only available on top global sites. Independent online merchants in Asia often book only on-request rooms, which can take hours if not days to confirm. The new hotel search tool on PlanetHoliday.com displays precise real-time availability for a large inventory of rooms in Asia, through instant connections to hotel partners. Customers can also make last-minute online bookings for hotels in Asia and Europe as late as the day of arrival.

The rewards program is the key to these improvements. It gives us a really extensive test group whose opinions we listen to. Customers want to search for hotels by precise area location within a chosen city, search by price-point, by star-rating, or even alphabetically if you like. PlanetHoliday.com can now deliver on this

For instance, people in the market for Hong Kong Hotels right now, can book the Ramada Hong Kong Hotel four days out for as little as $131/night. And business travelers requiring Guangzhou Hotels can book the Hotel Canton Guangzhou for $42/night. All of these are confirmable instantaneously. For popular events like the Canton Fair, instant inventory is critical for all customers.

Planet Holiday, a long-time Asia insider known mostly for its combination of very low prices and 24/7 customer care, is also a member of the Agoda Rewards Program, a unique hotel rewards program where members earn points valued at 5-10% of their total booking amount which can be applied towards future bookings. The Agoda Rewards program has over 100,000 members, whose comments and feedback were incorporated into the re-design of Planet Holiday.

Says Agoda CEO Michael Kenny, “The rewards program is the key to these improvements. It gives us a really extensive test group whose opinions we listen to. Customers want to search for hotels by precise area location within a chosen city, search by price-point, by star-rating, or even alphabetically if you like. PlanetHoliday.com can now deliver on this”.

Kenny says PlanetHoliday.com plans to mine data from its rewards program to roll out additional improvements over coming months.

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