Auto/Mate's Customer/Mate CRM System Certified by GM OneSource
Auto/Mate Dealership Systems announced today that its Customer/Mate CRM system has achieved certification status from GM OneSource. GM OneSource is the lead management service that General Motors uses to electronically deliver leads to its dealers.
Clifton Park, New York (PRWEB) May 29, 2007 -- Auto/Mate Dealership Systems, ranked the highest for overall customer satisfaction in the last three NADA surveys, announced today that its Customer/Mate CRM system has achieved certification status from GM OneSource. GM OneSource is the lead management service that General Motors uses to electronically deliver leads to its dealers.
Auto/Mate customers will benefit from receiving leads that are processed through the OEM portal and instantly delivered to GM dealers. Customer/Mate's integration with GM OneSource allows a dealership's sales force to efficiently follow-up on all Internet based leads being transmitted to the dealership.
"Auto/Mate is committed to giving our GM dealers all of the features and functions necessary to run their dealerships profitably," said Mike Esposito, President and CEO of Auto/Mate Dealership Systems. "We anticipate the integration will be welcomed among dealers because leads from an OEM web site tend to close at a higher rate than leads from other sources, as they represent Internet buyers who have done research."
GM OneSource is an electronic hub that collects leads generated by GM divisional web sites, the GM Certified Internet web site (formerly BuyPower), GM Handraiser leads, third-party Internet leads and other sources. Prospect information is transmitted from OneSource directly into the Customer/Mate CRM system, streamlining the lead management process.
Customer/Mate is a complete CRM solution and is one of 14 major modules in Auto/Mate's AMPS (Automotive Management Productivity Suite). Customer/Mate offers sales and customer management, as well as sales analysis with AMPS' easy-to-use interface.
About Auto/Mate:
Auto/Mate Dealership Systems was established 25 years ago with a simple goal: to provide an efficient and reasonably priced computer system to increase dealers' profitability. Designed by former auto dealer executives, AMPS (Automotive Management Productivity Suite) by Auto/Mate offers more than 20 fully integrated modules to suit any size dealership and to address every need, including Sales, F&I, Fixed Operations, Accounting, CRM, Fleet Sales and more. Auto/Mate's success has led to a continuous growth rate of more than 30% per year, with its system currently in use by more than 400 dealers. In three combined surveys conducted by NADA, Auto/Mate has ranked the highest in customer satisfaction over any other dealer system.
AMPS by Auto/Mate Dealership Systems is powerful, scalable and has a unique, graphical interface that makes it familiar and easy to use. AMPS is an open system and will run on most computer hardware that a dealer has in place. When compared to other systems on the market, AMPS offers the most value per dollar, allowing dealerships to operate more efficiently and profitably. For more information, please visit www.automate.com.
For additional information, contact:
Holly Forsberg
Carter-West Public Relations
Phone: 602-283-5458
Mobile: 602-680-8960
Mike Esposito, President & CEO
Auto/Mate Dealership Systems
Phone: 800-371-3970
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