Auto/Mate CRM System Receives New GM OneSource Certification
Auto/Mate Dealership Systems announced today that its Customer/Mate CRM system has been certified under the new GM OneSource lead distribution program. The certification allows Customer/Mate to electronically receive, process and manage General Motor leads for Auto/Mate dealer clients.
Clifton Park, NY (PRWEB) April 29, 2008 -- Auto/Mate Dealership Systems announced today that its Customer/Mate CRM system has been certified under the new GM OneSource lead distribution program. The certification allows Customer/Mate to electronically receive, process and manage General Motor leads for Auto/Mate dealer clients.
"Auto/Mate has been a certified GM OneSource lead partner since the program was launched," said Mike Esposito, president of Auto/Mate. "The new program qualification guidelines provide an even more streamlined process to help dealers turn OEM leads into sales."
GM OneSource is the lead delivery program used by General Motors to electronically transmit leads to dealers. A central electronic site receive leads from GM's divisional web sites, the GM Certified Internet web site, GM Handraiser leads, third-party Internet leads and other sources. After the leads have been received and processed, prospect information is then transmitted from OneSource directly into the dealer's CRM system.
The CRM integration criteria was recently revised with more stringent qualifications, requiring all vendors to become recertified as GM OneSource providers. Under the new certification program, Customer/Mate now shows up to five vehicles of interest per sales lead, provides trade-in information and can now auto-assign OneSource leads to a designated sales person. Customer/Mate can also receive parts and service leads, multiple parts orders per lead, Parts Recall Campaign information and preferred service appointment times.
Customer/Mate's integration with GM OneSource allows a dealership's sales force to efficiently follow-up on all Internet based leads being transmitted from the OEM to the dealership. It helps increase profitability by providing dealers with advanced lead management features and functionality to more effectively track sales prospects.
Customer/Mate is a complete CRM solution. The system is one of 14 major modules in Auto/Mate's Automotive Management Productivity Suite (AMPS). Customer/Mate offers sales and customer management, as well as sales analysis with AMPS' easy-to-use interface.
About Auto/Mate
Auto/Mate Dealership Systems was established 25 years ago with a simple goal: to provide an efficient and reasonably priced computer system to increase dealers' profitability. Designed by former auto dealer executives, AMPS (Automotive Management Productivity Suite) by Auto/Mate offers more than 20 fully integrated modules to suit any size dealership and to address every need, including Sales, F&I, Fixed Operations, Accounting, CRM, Fleet Sales and more. Auto/Mate's success has led to a continuous growth rate of more than 30% per year, with its system currently in use by more than 400 dealers. In three combined surveys conducted by NADA, Auto/Mate has ranked the highest in customer satisfaction over any other dealer system.
AMPS by Auto/Mate Dealership Systems is powerful, scalable and has a unique, graphical interface that makes it familiar and easy to use. AMPS is an open system and will run on most computer hardware that a dealer has in place. When compared to other systems on the market, AMPS offers the most value per dollar, allowing dealerships to operate more efficiently and profitably. For more information, please visit www.automate.com.
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