MissionMode to Offer Crisis Management Solution To Security Professionals
Company Offers Demo of Virtual Command Center for Rapid Communication in Emergencies at ASIS International.
San Diego, CA (PRWEB) September 25, 2006 -- MissionMode Solutions, a leading crisis management and emergency notification system, today announced support of the growing trend towards Virtual Incident Command and Operation Centers. A demonstration of the benefits of the system for security teams will be available at ASIS International September 25-28 in San Diego at booth 7312.
As the world changes, the demands of emergency response teams have changed. The image that comes to mind when coordinating a team to respond to a crisis is a room filled with tables and chairs, projectors and empty coffee cups. The first task is getting that room set up. Most crises can be solved in the time it takes to get an Operations Center set up if effective communication tools are in place.
MissionMode ensures your entire team has up to the minute information on everything everyone else knows without the hindrance of location or device. Alerts with critical information can be sent to everyone in the field via phone, fax, pager, SMS, and myriad other devices. Recipients can immediately acknowledge receipt using pre-set automated options, or with a customized voice message. A teleconference can also be initiated on the fly to facilitate real-time communication.
The next task is getting the response team together, also a time-consuming prospect, and depending on the availability you may not get the A team. It is far more important to have the best people involved than the convenient people.
MissionMode creates a virtual command center that can be accessed by all recipients, or a sub-set depending on the situation. This online situation room can be populated with documents, files, and task assignments from pre-defined response plans for easy access. And team members can add information to the log as it becomes available including documents, spreadsheets and multimedia files in any format.
“People count on you to protect them, not to spend time filling out reports and duplicating efforts to keep every member of your team informed,” said Ted Collins, president and chief executive officer of MissionMode. “Emergency Operations Centers are about brains, experience and resources – not a room. What you really need are the right people to resolve a situation no matter where they are.”
Last, it is very rare that the problem requiring resolution is actually happening in that room. Someone, if not everyone, needs to be in the field solving the problem - however you also don’t want be in the field unarmed. Everyone on a response team needs access to the information in the Operations Center, even when they can’t be in the building. With MissionMode advanced communication solutions, it doesn’t matter where team members are located since they can quickly and easily access the system over the Internet, and even handheld devices.
MissionMode enables you to bring your entire Operations Center into the field with remote access to the Virtual Command Center from handheld devices. MissionMode’s revolutionary SecureView camera enables mobile surveillance. Field personnel can take pictures in the field and send them directly into MissionMode where they are only viewable by designated personnel. SecureView prevents the camera’s content from being emailed to anyone else or downloaded to any unauthorized computer.
“With the changing complexion of the world, people have to redouble their efforts to protect their people, assets and facilities – without getting tangled up in the limitations of setting up a physical operations center and trying to mobilize a team,” said Andrew J “Flip” Filipowski, chairman of MissionMode Solutions. “We can’t make the standard be that everyone has to be in the same room to start solving a problem.”
About MissionMode
MissionMode Solutions, Inc. is a technology services provider dedicated to streamlining urgent communications and facilitating team collaboration in a secure environment. MissionMode’s unique combination of alert notification and an online collaboration environment creates a virtual command center that helps private and public sector organizations reduce the time between knowing about a mission critical issue and doing something about it. MissionMode is a portfolio company of SilkRoad Equity LLC (www.silkroadequity.com), which specializes in public safety technologies amongst other high growth sectors. For more information, visit www.missionmode.com.
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